Many consumers willing to take cybersecurity risks because of their preference for digital convenience: global survey
As societies become more accustomed to digital interactions, preferences for convenience often outweigh concerns for security and privacy, leading to a lax approach to cybersecurity that can give attackers information. more to carry out cyber attacks, a recently released global survey revealed.
The results of the IBM Security Consumer Survey show that poor personal security habits can also spread in the workplace and can lead to costly security incidents for businesses, with compromised user credentials being one of the factors. main sources of cyber attacks reported in 2020, according to IBM Security X-Force. The survey was conducted among 22,000 people in 22 markets.
According to IBM, the effect of the pandemic on consumer safety behavior includes:
– More than half (51%) of Millennials would rather place an order using a potentially insecure app or website rather than calling or visiting a physical location in person. As a result, the security burden is likely to fall more heavily on the companies providing these services in order to avoid fraud.
– Respondents created an average of 15 new online accounts during the pandemic, which equates to billions of new accounts globally, with 44% saying they do not plan to remove or deactivate new accounts. These consumers will have an increased digital footprint for years to come, greatly expanding the attack surface for cybercriminals.
– Among respondents, this increase in digital accounts has led to lax password behavior, with 82% of respondents admitting to reuse credentials at least part of the time. This means that many of the new accounts likely relied on combinations of reused email and passwords, which may have already been exposed through data breaches over the past decade.
“The pandemic has led to an increase in the number of new online accounts, but the company’s growing preference for digital convenience may come at a cost for data security and privacy,” said Charles Henderson, global managing partner and manager from IBM Security X-Force. “Organizations must now take into account the effects of this digital dependence on their security risk profile. As passwords become increasingly unreliable, one of the ways organizations can adapt, beyond multi-factor authentication, is to move to a zero-trust approach: enforcing AI advanced and analytical throughout the process to detect potential threats, rather than assuming a user is trustworthy after authentication. “
Additionally, many people have high expectations for ease of access and use as they increasingly embrace digital interactions, with most adults (59%) expecting to spend less than five minutes at create a new digital account, according to the survey.
Although password reuse is a growing problem, around two-thirds of respondents have used multi-factor authentication in the past few weeks following the survey.
Amid consumer adoption of a wide variety of digital channels for COVID-19 services, 63% of respondents said they engaged with pandemic-related services through some form of digital channel such as web, mobile app, email, and text message.
The survey also found that 65% of adults worldwide say they are familiar with the concept of digital credentials, such as vaccine passports, and 76% would be likely to adopt them if they became generally acceptable.
According to IBM, the survey (with 1,000 respondents per market) was conducted in Argentina, Australia, Brazil, Canada, Chile, Colombia, France, Germany, India, Italy, Japan, Mexico, Peru, Singapore, South Korea, Spain, United Kingdom, United States, Middle East, Central and Eastern Europe, Nordic countries and BNL (Belgium, Netherlands and Luxembourg).